We’re proud to work with partners and clients who play a crucial role in delivering essential services and functions to communities. Through this work, we contribute to communities having reliable access to safe drinking water, energy, transportation options, homes and employment opportunities, and being protected from natural hazards. We help industry keep communities and surrounding environments healthy, and support the safe and effective management of waste and resources.
How we manage our contribution to communities
By working with clients in these areas, we live our commitment to our purpose: Together we create and sustain a better world.
Our contribution to and impacts on communities is indirect – through the advice we provide and activities we undertake for our clients and partners. We work with our clients and partners to identify and manage contributions and impacts on a project-by-project basis. Our Sustainability Policy sets out our intent of working with clients and partners whose values are aligned with ours, and who value our advice, such that our involvement will leave communities better off.
Our sector teams and technical experts collaborate, setting strategies to identify how we can contribute and help meet the needs of each sector and the communities they serve. See the sectors we work in and some of the outcomes we’ve contributed to here.
We recognise that some of the work we’re part of may have negative impacts on communities, such as disruption caused by construction activity, or ongoing impacts of the operation of infrastructure. We endeavour to work with our clients and partners to understand these impacts and avoid or minimise them as much as possible.
When assessing our contribution to communities, our decision-making processes align with our purpose and values, including our Purposeful Decisions Principles and an internal risk assessment team. These processes help our people explore and discuss the potential positive and negative impacts of the work, to inform how we approach our projects.
Tracking our progress
In 2025, we started tracking the contributions our projects make to the sectors we work in. As this is a new metric, we are working through data quality and consistency, and it will take time for this information to be captured across all our active projects.
We also track the views of our clients and our people. We ask our clients about their satisfaction with how we discuss and consider sustainability in our work with them. We ask our people about their confidence that our decisions on clients and projects reflect our commitments and values.
Looking for innovative and sustainable solutions for your next project?
Get in touch – together we create and sustain a better world.
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